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If you are new in the e-commerce industry, you might not be sure of what an order management system is and the wonders it can do for your business and daily operations. In this post, we will clarify all the most common doubts and questions on this topic.





1 - Centralization

First of all, an order management system will provide the benefit of centralization: of your stores & marketplaces, carriers, dropshippers, suppliers, accounting system (like QuickBooks) and more. For example, you have a MIVA store, a BigCommerce and an eBay store. All orders from all channels will be in your order management hub. This is not only visually a great solution to get ahold of the whole picture, but it is also a facilitating tool. You won't need to enter each store's back-end to manage the orders you receive during the day. Also, you won't need to refresh multiple pages several times to see new incoming orders. An order management system is beneficial regardless of how many stores you have, because it automatically captures the orders and mimics the information on the store's side. Centralization and integration are the keys!


2 - Fulfillment

Another great functionality is the ability to fulfill your orders in one place. Imagine having to access all carriers' websites to generate labels, for over 100 orders per day. Even if you ship less than 20 boxes per day, you would need to alternate between UPS, USPS and FedEx (for example) and would see a lot of tabs open in your computer. With an order management system, you would be able to connect with your carriers and perform the dispatch - including the printing of labels, packing slips and invoices.

Drop shipping is another way to fulfill your orders. You can automatically send some orders to your warehouse and some to external warehouses, for example. Another perk is to be able to prioritize, by inventory levels or even geographically. In this imaginative scenario of combining possibilities, some orders can be transferred automatically to drop shippers (after checking the risk of sending them automatically with some rules).


3 - Optimization

Once your processes are streamlined and automated, your order management system will save you time. With centralization and efficient fulfillment, comes the optimization of your business, allowing you to perform faster deliveries, have less clicks and a more productive team - it doesn't matter how big or small your business' internal organization is.


4 - Transmission

If you are more likely to work with dropshippers, you certainly need an efficient way to transmit orders that need to arrive to your final customer. Allowing your dropshipper to access the same system - with limited view - is also a plus. Transmission can be made in different ways (API, EDI, Email, Live URL and FTP) and also in various schedules: one-by-one, in bulk or by setting up a certain time to transmit it all at once & automatically.


5 - Integration

Carriers, stores, TaxJar, QuickBooks Online - to quote just a few. You have an infinity of tools that can assist you and will work smoother with a SaaS supporting your business. When everything is connected, the tendency of having issues is lowered, with time and cost savings as a result. In this topic, the full circle completes itself, by going back to the centralization that is the master point of this article.


When it comes to 4Psite, we go far beyond what an order management system can usually do. We offer unlimited users divided by roles, a full warehouse management, built-in shipping programs, EDI connectivity, a robust purchase management and more. Implementing an order management system is a step into the right direction and into the future of online selling. Are you ready for the future?


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4Psite is a multi-channel, cloud-based system with features such as inventory management, purchase management, manual orders module, shipping and much more. To discover all about 4Psite, visit our page.


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Recently, 4Psite ran a survey that was answered by its customers. This endeavor brought attention to three topics that are going through everyone's minds these days. While we share our findings, we also ask you: what's your top priority today in terms of e-commerce operations?





1 - Inventory centralization

It is very common to see companies working with several warehouses, locations or even multiple drop shippers. Supporting these modus operandi is not only imperative to small/medium sized companies, but the concern of having automated and centralized inventory levels is a true goal when selling online.


2 - Financial accuracy

From paper to computer-based to online systems; things have evolved tremendously in the accounting world. Regarding financial records, having QuickBooks Online is a trend among e-commerce companies. You can simply set your order management system to transmit the information that you need to QuickBooks Online, and keep track of your gains and costs. A thriving company needs to know how much cash is flowing in and how much is being spent for optimum business management.


3 - Purchase Management

The supply chain issues that we saw occur in the recent past are still on the news and a true concern for online sellers. It is important to have control over expected dates, quantities, and to be notified when a product is running low. Surprises may come along the way, but when you have it all in place, ready to be checked and reported, it is easier to avoid delays and give the end customer an accurate response about their purchase. The communication between suppliers, companies and customers needs to be efficient and accurate.

Do you have different priorities these days? 4Psite wants to hear your thoughts and plans for the second semester that is approaching.


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4Psite is a multi-channel, cloud-based system with features such as inventory management, purchase management, manual orders module, shipping and much more. To discover all about 4Psite, visit our page.


Are you following us on social media?

Instagram: @4psite

Facebook: 4Psite

LinkedIn: 4Psite


Photo: Pexels/Christina Morillo

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We have wonderful news to share with you! After so many years of integrating and working alongside BigCommerce as a partner, you can now find a dedicating section about 4Psite on the BigCommerce App, as a technology partner on inventory & order management.




On 4Psite’s page, BigCommerce highlighted many advantages that our system provides, such as our ability to integrate with multiple channels, having Quickbooks Online integration, drop-shipping transmission, providing EDI to small and medium companies, and much more! You can even have a glimpse into our case studies on their page.

BigCommerce has high standards when it comes to adding a company to the App. 4Psite is happy to follow the excellence of the BigCommerce requirements, while supporting BigCommerce users for many years.

We invite you to check out 4Psite's partner page on BigCommerce and take advantage of all the features, savings and flexibility that can help you grow.

Visit 4Psite's page on BigCommerce by clicking here!


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4Psite is a multi-channel, cloud-based system with features such as inventory management, purchase management, manual orders module, shipping and much more. To discover all about 4Psite, visit our page.


Are you following us on social media?

Instagram: @4psite

Facebook: 4Psite

LinkedIn: 4psite



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