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With the year coming to an end, 4Psite is proud to list some of our achievements, improvements and conversations that made 2022. Before we wrap it up, let's go over points that made this year so fulfilling for our customers and team.

Monthly webinars

With various themes, our monthly webinars remained strong throughout the year. We went from "CRM tools" to "Warehouse management", covering the most requested subjects and offering a different view of the modules that are relevant to our customers. Also, in each presentation, we adjusted the style accordingly: as an actual training of the particular relevant parts of the 4Psite system and the e-commerce environment. We have plans to continue this thriving practice in 2023!

Additions to the system

The list of additions is long! You can check them one-by-one on our "New Features" link, at the bottom of the main screen of your 4Psite account. But just to mention a few, we have new keywords added to the Template Editor, the Export Wizard has more parameters now and the action to cancel an order has to be accepted after a safety message. The full list has over 20 new additions! It is important to say that our development team is aware of all the requests and makes sure that the requests are reviewed carefully to serve our customers the best and prioritizing the system's performance. We are always listening to your needs and picking up information by engaging in conversations with our customers on a daily basis.

Social media presence

This year we continued with social media channels and we couldn't be happier with the results! We’ve reached potential clients thanks to our prominent presence on the best apps and channels. Along with the blog that is constantly updated, we shared content on LinkedIn and Facebook. Instagram is the place where we can be a little less formal, so that's why we started the instafridays with minimalist images complemented with fun subtitles. The goal is to be present and communicate the 4Psite capabilities to help ecommerce businesses operate smoothly and grow.

High-rate Customer Service

Last, but not least, we continue to get highly satisfying feedback from our customers for our responses, crisis management and fast technical resolutions. We greatly value our relationship with customers since day one and it is important for us to provide consistent support including: emails and phone calls support, the communication between customers and the 4Psite account managers, which ultimately creates a bond through their common knowledge of the business' history. The 4Psite ticketing system is reliable, straight-forward and a great perk when working with us - it is a collaborative tool where the whole team looks into specific requests, cases and trouble-solving.

4Psite is proud to complete this year with you alongside us! We wish you the best in this gift season that is around the corner! Happy Holidays and a Great New Year, from our family to yours!


4Psite is a multi-channel, cloud-based system with features such as inventory management, purchase management, manual orders module, shipping and much more. To discover all about 4Psite, visit our page.

Are you following us on social media?

Instagram: @4psite

Facebook: 4Psite

LinkedIn: 4Psite

Photo: George Dolgikh/Pexels

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E-commerce will provide people with presents that they will enjoy and remember fondly. But we are also aware of the volume of work and dedication that will be required.

So how to deal with the unpredictable stuff that is right around the corner?

Commit to the post-sale as much as you are invested in selling. It's part of the business to be as attentive and thoughtful to your customers when they don't want to keep the goods.

4Psite offers multiple tools for reverse logistics that you can use within the system. Between November and December, sales increase but you also need to be prepared for returns, refunds and cancellations. Following our latest webinar for clients, here are the main takeaways:

1 - Cancel an order

Do you know you can just cancel an order on 4Psite by changing it to "Cancelled" on the status drop down menu? Yes, is that simple! If you just want to see the canceled orders in your main screen, you can use a filter to narrow down your search. Another functionality is the assignment of cancellation codes to the channels/marketplaces that they apply to. Set up cancellation codes right now!

2 - Returns

Returns spark two questions: why? and where?

Why is the final customer returning the goods? Is it because of some damage? A change of mind? There are many possible reasons. Return codes are meant to answer the question: "why?"

Disposition codes are the answer to "where?" Organize your local warehouse: what's the destination of the item? Scrap? Return to inventory? Your call! By the way, you can also generate Return Labels on 4Psite!

3 - Refund an order

4Psite allows you to refund from within the system if you have regular stores such as: Yahoo, Magento, Shopify, BigCommerce, Miva, Volusion. For specific refund situations like Walmart, Amazon and eBay, please contact your account manager for instructions.

Complete your goals:

Define your goals and complete them on a daily-basis. Knowing your business' needs is the best preparation you can achieve.

Automation is everything:

Keep numbers, information and all data in sync by using 4Psite as your daily companion. Automation avoids mistakes and increases reliability. And we also offer a grand variety of reports for this purpose!

The holiday season is supposed to be fun and exciting! Use the system at its fullest so you can guarantee everyone a merry time to come! And don't miss our next webinars - check regularly our social media, emails and, for customers, the message board.


4Psite is a multi-channel, cloud-based system with features such as inventory management, purchase management, manual orders module, shipping and much more. To discover all about 4Psite, visit our page.

Are you following us on social media?

Instagram: @4psite

Facebook: 4Psite

LinkedIn: 4psite

Photo: Leeloo Thefirst/Pexels

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We have already discussed the reasons why having an order management system can be decisive when it comes to making your ecommerce business prosper. Today, we'd like to list a few other benefits that come as a result of an organized, automated and intelligent system. To get you where you want to go, 4Psite has a lot more than the basics.

FLEXIBILITY: 4Psite goes far beyond in comparison to a simple and basic order management module. Let's first focus on the decision making: you decide how to fulfill, where to start the post-sale process as a whole. Do you want to set rules for shipping? Do you want to create batches? Do you need to keep track of multiple warehouses and BIN locations? We are proud to provide all these options and more. And you can decide the sequence of the actions and change them any time.

MADE FOR ALL TYPES OF BUSINESS: You may think that having a cloud-based software is a luxury, but 4Psite proves that this statement is wrong in so many ways. Our system is technological and friendly at the same time, and far from being expensive or a fit for only medium/ big companies.

In addition, 4Psite doesn't hold you to a contract. We strongly believe in our power of making your daily operations smooth and successful and we want you to see it for yourself. It is possible to benefit from the automation, centralization and the easy-going flow of a full system without needing to spend all of your budget.

DON'T LOOK BACK: Once you are used to having a system in your daily operations routine, it's done! The ability of having total control over your ecommerce business will make all the difference. On top of it all, 4Psite’s centralization is unparalleled to the extent that you don't need another program, tool or app to conclude any of the transactions. You have everything in just one place. No downloads are needed, just a reliable browser and an internet connection. 4Psite can be accessed from anywhere, from any computer - as long as the store owner provides the user with a login.

SAFETY: 4Psite protects your data and privacy. The users have different roles inside the system with limited/ different views when logged in. The store owner role is the only one to have access to the entire system, without limitations. Financial reports are also limited by the assignment you define for each one of your employees.

CUSTOMER SERVICE: 4Psite is proud of having an exceptional relationship with its clients - besides being a great system, with inventory management, logistics functionalities, built-in shipping programs, reports, etc. We strongly believe that dealing with people is as important as having a great product. We care for our clients and we have been building meaningful and lasting relationships since 2005. And if you experience any technical problems or need to make special requests: 4Psite's team is always listening and ready to help via phone, email and ticketing system.

So where do you want to go? How much would you'd like your business to grow? Thinking outside of the box is definitely one of the principal ways to change, evolve and thrive. 4Psite is a decisive key to help you achieve your goals.


4Psite is a multi-channel, cloud-based system with features such as inventory management, purchase management, manual orders module, shipping and much more. To discover all about 4Psite, visit our page.

Are you following us on social media?

Instagram: @4psite

Facebook: 4PsiteLink

LinkedIn: 4Psite

Photo: Unsplash

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