With the year coming to an end, 4Psite is proud to list some of our achievements, improvements and conversations that made 2022. Before we wrap it up, let's go over points that made this year so fulfilling for our customers and team.
With various themes, our monthly webinars remained strong throughout the year. We went from "CRM tools" to "Warehouse management", covering the most requested subjects and offering a different view of the modules that are relevant to our customers. Also, in each presentation, we adjusted the style accordingly: as an actual training of the particular relevant parts of the 4Psite system and the e-commerce environment. We have plans to continue this thriving practice in 2023!
Additions to the system
The list of additions is long! You can check them one-by-one on our "New Features" link, at the bottom of the main screen of your 4Psite account. But just to mention a few, we have new keywords added to the Template Editor, the Export Wizard has more parameters now and the action to cancel an order has to be accepted after a safety message. The full list has over 20 new additions! It is important to say that our development team is aware of all the requests and makes sure that the requests are reviewed carefully to serve our customers the best and prioritizing the system's performance. We are always listening to your needs and picking up information by engaging in conversations with our customers on a daily basis.
Social media presence
This year we continued with social media channels and we couldn't be happier with the results! We’ve reached potential clients thanks to our prominent presence on the best apps and channels. Along with the blog that is constantly updated, we shared content on LinkedIn and Facebook. Instagram is the place where we can be a little less formal, so that's why we started the instafridays with minimalist images complemented with fun subtitles. The goal is to be present and communicate the 4Psite capabilities to help ecommerce businesses operate smoothly and grow.
High-rate Customer Service
Last, but not least, we continue to get highly satisfying feedback from our customers for our responses, crisis management and fast technical resolutions. We greatly value our relationship with customers since day one and it is important for us to provide consistent support including: emails and phone calls support, the communication between customers and the 4Psite account managers, which ultimately creates a bond through their common knowledge of the business' history. The 4Psite ticketing system is reliable, straight-forward and a great perk when working with us - it is a collaborative tool where the whole team looks into specific requests, cases and trouble-solving.
4Psite is proud to complete this year with you alongside us! We wish you the best in this gift season that is around the corner! Happy Holidays and a Great New Year, from our family to yours!
4Psite is a multi-channel, cloud-based system with features such as inventory management, purchase management, manual orders module, shipping and much more. To discover all about 4Psite, visit our page.
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