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Customer Relationship Management |
4PsiteLink CRM helps you increase selling time and shorten sales cycles, by automation. The platform supports a friendly self customer service, enables merchants to communicate with customers about orders, and establish long-term relationships by providing:
- Email messages, invoices and tracking information to customers directly from the order screen.
- Easy to use editable email templates for quick and personalized client communications
- Add and share with your team internal notes per customer/orders
- View all orders, notes, messages, payments, returns for the same customer on one screen
- Instant customer portal (Web-Based Order Status System)
- View order shipping status
- View previous orders
- Re-order items
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