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Customer Relationship Management 37 |
4PsiteLink CRM helps shorten sales cycles by automation, thus freeing up time you could be spending making more sales!. The platform supports self-service customer inquiry, and enables you to easily communicate with your customers. 4PL's CRM System establishes long-term customer relationships by providing:
- Email messages, invoices and tracking information to customers directly from the order screen
- Easy to use editable email templates for quick and personalized client communications
- Internal notes per customer/order that can be added and shared by your team
- Viewable,order, note, message, payment, and return history per customer, on one eassily navigatable screen
- Instant portal for your customers, on your website (Web-Based Order Status System), viewable by the customer with the following information:
- Order shipping status
- Previous orders
- Re-order items
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